FAQ
Questions, Answered.
Everything people usually ask before starting admin support or a website project. If yours isn't here, ask us directly — we answer properly.
Quoting, invoicing, scheduling, client follow-ups, subcontractor coordination, material ordering, timesheets, data entry and general paperwork. I don't do bookkeeping or BAS.
I use whatever you already have — email, calendar, CRM, job software, accounting platform (for invoicing), or spreadsheets. No need to change everything just to get help.
It depends on the volume and type of work. Most tradies start with a fixed weekly or monthly block. I'll give you a straightforward quote before anything begins — no hidden extras.
No. Support is month to month with a simple notice period. You can scale up or down as work fluctuates, which is exactly how trade businesses operate.
Yes. Website design, development, AI automation and digital strategy are still part of what I offer — many clients bundle admin support with a website to keep everything in one place.
It depends on scope rather than page count. A compact professional site sits well below a multi-page site with custom functionality or automation. We give you a fixed quote before any work begins — no hourly surprises.
Most projects run between two and six weeks from kickoff to launch. The biggest variable is how quickly content and feedback come back, so we set a schedule up front and keep it moving.
We reply, then arrange a short call to understand your business and what you need. You receive a clear proposal with scope, timeline and fixed pricing. Nothing starts until you approve it.
Yes. Common examples are AI assistants that answer customer questions, automated enquiry routing and follow-ups, and internal workflows that remove repetitive admin.
Yes. I can host and manage everything on modern infrastructure, or deploy to your existing provider if you'd prefer to keep it in-house.
Currently taking on new clients
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